After being travelling for over 30 hours I finally arrived at my final destination, namely Port Douglas, Queensland, Australia. First impression: WOOWWWWW, this looks amazing!! The sun was shining, the weather was great, the smell of the bbq and really nice neighbours who offered you a beer straight away. Just a perfect welcome!
On Monday it was my first workday at the Sheraton Mirage Port Douglas Resort. It is the biggest resort within the Port Douglas region, so I thought it would be hard to get to know everyone (350+). It wasn't, since my first day I felt really welcomed by everyone, which gave me the feeling I was part of the "big" team.
My function within the Sheraton was to assist the marketing team with its day-to-day tasks. These were:
• Co-ordinating Sales Managers in their operations
• Preparing quotes and contracts
• Support & create marketing activities
• Organising Site Inspections (planning different set-ups in various venue spaces), which required good internal communication with the responsible manager
• Promoting events (local)
• Organising & hosting social hours (invite guests to inform them about the Sheraton and sell activities that were organised by the Sheraton Mirage Port Douglas)
• Social Media Marketing, mainly focused on Facebook
• Administrative work
The feedback I received from my colleagues was always positive, which encouraged my self confidence.
In this review I would like to thank AUSTRALIAN INTERNSHIPS, Brisbane, Australia for making this great experience happening! Without their knowledge en professionalism I never ever would have experienced this amazing adventure! Thank you guys for everything and because of this placement I've been living for 6 months at one of the most beautiful places in the world!! I would never forget this......
What would you improve about this program?
I don't have any points which Australian Internships could change, but if there has to be something, I would recommend them to inform the student/client about the region where he/she is going to live.. What are the avarge living costs? what is there to do? Great places to visit in the area? Because we're still people from other countries who'll arrive in a country we don't know (like home).
Response from Australian Internships
I would like to encourage you to keep an open line of communication with your supervisors and colleagues at the hotel. Workplace perceptions have a significant influence on how people get along with others, specially when you are working in a cultural diverse work environment. By having a conversation with your supervisor, you will be able to raise your concerns, gain their feedback and get a positive outcome. The internship program is also about learning soft skills such as communication, negotiation, trust building and conflict resolution, so take this as an opportunity to enhance your interpersonal skills and get closer to your managers and peers.
We will be monitoring your progress and very happy to provide you with support and guidance as needed.
I wish you all the best for the rest of your internship.
Natalia Piedrahita
Marketing Executive and Project Manager