EF International Language Campuses

Program Reviews

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Beth
1/5
No, I don't recommend this program

Once they got my money...

My teenage daughter arrived in Tokyo and walked around FOR THREE HOURS lost and scared. We called the Tokyo school and spoke to staff, no one bothered to help her. This set the tone for the entire trip.

In my opinion, very expensive (I paid approximately $6000) and very disorganized. Also in my opinion, classes were sub par.
I paid several hundred dollars for an airport transfer that was never used. For the return, they were notified of the airport change approximately four weeks in advance and a limo still showed up to take the student to the wrong airport. We had to pay for this ourselves, despite paying several hundred dollars for the transfer.

I totally got the run around regarding a refund for the unused airport transfer. After emailing the customer service rep for assistance, I was advised to schedule a meeting with the "student experience coordinator." The "student experience coordinator" did not show up for the Zoom meeting and did not respond to my emails to reschedule. (I had sent several emails, previously, explaining this simple issue and no idea why a meeting was even necessary.)

As an aside, if you send your kid thinking they will be supervised after hours, they are not, in our experience. Also in our experience, a lot of the time students are unsupervised and going to bars. As I see it, you should not send your kid if you are expecting them to be supervised after hours.

In my opinion, once this company has your money, they care about nothing else.

Response from EF International Language Campuses

Dear Beth,

Thank you for your feedback on your daughter’s program with EF. We’re sorry to hear that your daughter did not have the experience we all hoped for in Tokyo. Regarding the return airport transfer we apologize for the miscommunication about your last minute change of her departure airport. Thankfully, her host was able to drive her to the correct airport for an on time departure and the transfer cost was applied towards this transportation.
While navigating any new place for the first time can be challenging, we do encourage students in predeparture meetings and welcome emails to call the school emergency phone if lost. Her host did take her to school and our school staff did make sure she understood the route to school and gave her an individualized orientation the following day.
The activities team also reached out to encourage her to participate in school-organized activities, which she did. While these activities are run by EF staff, our students ages 18 and older (like your daughter) are considered legal adults and are not fully supervised and have the freedom to explore the city independently. We apologize if that expectation was not correctly set during the admissions project.
Again, thank you sincerely for your feedback. If you would like to discuss further, please don’t hesitate to reach out at +1 800 992 1892 or ils@ef.com.

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Ren
4/5
Yes, I recommend this program

Worth the Experience

Compared to other French classes I have taken, this one has to be the best. The teachers are very nice and helpful and will work with you regardless of where you are in your proficiency. In my experience, the teachers were very supportive and understanding and took the time to ensure that everyone in the class had a full grasp of the material before moving on. They were always willing to stay behind and answer questions and were very kind. You receive discounts associated with EF from everything like food to boutiques, so you shouldn't have to worry about staying within a budget.

Pros
  • Friendly Staff
  • Good Academics
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Emily
5/5
Yes, I recommend this program

EF Costa Rica

I have finished one month of my 8 month stay in Costa Rica and I have nothing but good things to say about it. My host family is incredibly kind, the campus is incredible, and there are beautiful beaches with great surf lesson options everywhere. Tamarindo itself is lovely: however, it is quite expensive as the area is a hotspot for tourists. As for my Spanish, I have already noticed an improvement after only one month. Nightlife is very active and there are plenty of activities to join on the weekends. I recommend this course for everyone.

Pros
  • Excellent Spanish education
  • Activities everyday and adventures every weekend
  • Active night life
Cons
  • Expensive
  • At times intense rain storms
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Stella
5/5
Yes, I recommend this program

Fun times in France

I spent a month in Saint Raphael this summer with EF. I had so much fun and made connections around the world. Great if you’re just starting out! It got so hot in the classrooms though in south France. You have to get your own water bottle because we only got water at meal times but that was just me as an American ha. I loved going to places on the weekend like Monaco and Antibes. That’s probably my favorite part! I am an Ambassador for them and they treat me really well! Have fun traveling!!!!!

Pros
  • fun
Cons
  • hot in the summer
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Jule
5/5
Yes, I recommend this program

EF Highschool Exchange Year

I went on a high school exchange year with EF a year ago, and it was the best year of my life! 
EF has always supported me throughout my Exchange Year. And even gives me a chance to inspire new exchange students after my exchange year as an ambassador. My exchange gave me the chance to learn about myself, other cultures, and to find a second family and friends from all over the world! Thank you for making me realize that I want to go to college there. Thank you to the whole EF-Family who made this year so special!

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Carsten
4/5
Yes, I recommend this program

Fun Program! Almost too much fun :)

I signed up for 3 weeks in Malaga, and I liked it so much I extended my stay to 4 weeks! The social scene is great, you meet plenty of fun people and learn so much about other cultures. But you're meeting them all in english. Most people leave the spanish at school and don't want to go through the effort of socializing in spanish. So, try as you might, you won't really get a ton of speaking practice outside of school. As long as you apply yourself during the classes though, you'll still learn a lot. Not as fast as you do in some more focused programs, but that's the price you pay for the great social/party scene. Speaking of the party scene, if you are under 18 you simply aren't going to have as fun a time unless you have a group of other under 18-year olds who don't like partying, which I didn't see once during my summer. If you are under 18 and do like clubs and partying, I will say that the law is more of a suggestion there.
Also: the host families are awful. You are guaranteed to have a max of 5 kids in your host family... Except that rule is often broken. I was fortunate enough to switch from an awful family with 8 kids to the literal "#1 Host Family Malaga," so I ended up being ok. But my advice: don't spend the extra money to stay with a host family. You won't end up interacting with them and actually practicing spanish a ton, and you almost certainly will get something uncomfortable and dirty. But I won't end on that bad note; overall I had an amazing time and would definitely recommend it!

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Benjamin
5/5
Yes, I recommend this program

Ef Tokyo

I am 16 years old and my trip with Ef Tokyo was my first trip abroad alone.This trip was my favorite vacation ever and I have made so many friends from Japan and other countries. I was only with Ef Tokyo for two weeks but I learned a decent amount of Japanese while I was there. While in Tokyo you have a lot of free time and you can go wherever you would like. You can go throughout the country independently which was something surprising but definitely something I enjoyed. I took trips to Akihabara, Kyoto, Harujuku, Shinjuku, and so many other places. My residence was 1 hour by train away from the school which is in the heart of Shibuya which is an awesome location. One thing I didn’t like about the school was the time of the classes because some days they were at 9 while others were at 18:00. I loved meeting new people while I was in Japan especially Japanese people because it gave me a new perspective of life in Japan. I made a Japanese friend that
took me too his home town’s festival. If you go to Ef Tokyo you will have so much fun and make so many friends no matter how long you go. I really recommend Tokyo even if you are like me and knew 0 Japanese when you arrived. I’ll be honest it is sometimes hard to get around without being able to speak Japanese but I could always rely on google translate so I’m the end it was okay. I also really enjoyed the activities the school provided. My favorite one was my trip to Kyoto where I bought a model katana and learned about Japan’s history. If you like the city or the country side Ef Tokyo is great because in 1 hour from the residence is the heart fi Tokyo and 1 hour the other way you can visit beaches and mountains. I am so glad I did Ef Tokyo even though I was super nervous in the beginning. The staff was great and everyone there is super nice I really do recommend visiting Ef Tokyo! Oh one more thing the food! I loved the food you can get such good food for so cheap. Japan is the most beautiful country I have visited and I hope everyone can experience Japan once in their lives!

Pros
  • The school is in the heart of Tokyo
  • Students have freedom to travel anywhere in the Country
  • I made so many friends from Japan and other countries
Cons
  • Classes can be long and at awkward times
  • Many people don’t speak English in Japan so it can sometimes be hard
  • Residence is a little far from the school and transportation can add up.
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Kristina
5/5
Yes, I recommend this program

Rome EF 4 weeks

I traveled to Rome for 4 weeks through EF and have had the most amazing experience. I stayed through the Dotcsmpus which is about 20 min away from the center and school. Overall, this trip has been the time of my life, Rome is a beautiful city, with so much culture and history but I also had the opportunity to really learn some Italian while being here through a couple of my instructors at the school. On top of all of this, within this experience I’ve met incredible people from all over the world, in which I will see again in my future. Truly the best trip!

Pros
  • Fast education
  • Friends
  • Travel and explore
Cons
  • Living standards
  • Class times
  • Bus in Rome
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Stephanie
1/5
No, I don't recommend this program

EF language abroad, Rome Italy

Advisor was always available, until I signed my 17 yr old daughter up. After that, I could not reach her by phone, email or even by scheduling a phone appointment online. She completely “ghosted” me and my husband. I called EF 800 number to talk to someone else and they would not talk to me, only transfer me to our advisor which would go straight to her voicemail.
Host family was horrible to my daughter. And since the advisor wouldn’t answer my calls, there was nothing I could do, short of moving her into an Airbnb. My daughter was getting badly bitten by mosquitoes every night in her bedroom. Host wouldn’t allow my daughter to close the window or use a small fan. Host threatened my daughter she’d charge her for electricity because my daughter would use a flat iron to straighten her hair. My daughters bedroom door didn’t lock, nor did the bath door, host would walk in without knocking. Host would dictate when my daughter could shower, which would throw her schedule off. Host would talk about my daughter to the other EF student in Spanish and complain that my daughter is messy and doesn’t help. Host yelled at my daughter for 2 drops of water on the hard floor that dripped from her leaving the shower to her bedroom. My daughter was uncomfortable and in tears nightly, and again the advisor was not responding to me at all. EF enrollment form said they would give free weekend activity if you referred a friend who booked, we provided all the proof, but never received anything. My daughter said she is learning more Spanish in Italy, because her host family speaks Spanish. The teachers at the campus; some are okay but giving instructions in Italian to a student that speaks 0 Italian isn’t helpful. My daughter who is a high honor straight A student, was frustrated and confused most the time. Don’t waste your money on EF Language Abroad. The advisor who I was in un-lucky to end up with should be fired. Her initials are M.M and her last name rhymes with tarr.

Pros
  • None
Cons
  • Communication
  • Host home
  • Language Curriculum
Response from EF International Language Campuses

Dear Stephanie,

We're very sorry to hear that you were dissatisfied with the service you have received from EF. This is certainly not the experience we want for our students and parents, and we will definitely use your feedback to help us improve for the future. We do have some questions about some of the complaints you shared so we invite you to email us at ils@ef.com so we can connect you with the management team. Thank you again for the feedback and for choosing EF!

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Lily
5/5
Yes, I recommend this program

Spring Break Study Abroad in Nice!

During my 2-week spring break, I decided to travel to Nice, France, for EF's intensive language immersion program. I had a wonderful time learning the language, interacting with locals, meeting new people, and exploring surrounding areas. I think the program is best geared towards younger students (ie high schoolers), but I was lucky to make friends with fellow adult learners. I was already at an intermediate-advanced proficiency in the language and would go back to France in a heartbeat if given the opportunity.

Pros
  • School location
Cons
  • Expensive