Au Pair in China Learn Chinese Tutor English (Summer Holiday available)

I want to share a true story that happened to me. I'm a German girl who went to China as an au pair through Star Exchange in 2019. I had just graduated from high school that summer and was eager to experience Asian culture, so I signed up for Star Exchange's au pair China program. I was eventually matched with a family in Beijing. They are a family I still keep in touch with to this day, and I truly consider them my family.
I want to commend Star Exchange and their Chinese team, Rising Star. In early 2020, when the COVID-19 outbreak hit China just before the Chinese New Year, the staffs kept us au pairs constantly updated with various information about the situation and were very respectful of our wishes.
Due to fears about the pandemic, some au pairs immediately requested to return to their home countries. All the staff members responded promptly, cooperated efficiently, and provided various protective products such as masks and gloves. At that time, I wasn't too worried about the virus, so I decided to leave in March 2020. International flights were already scarce, but the staff from Star Exchange and Rising Star helped me book a ticket, accompanied me to the airport with my Chinese family, and prepared masks and gloves for all of us. At that time, entering Chinese airports required presenting a travel code (in green), but the Chinese travel code system was just starting to be implemented and wasn't very complete. It didn't have a function to input passport numbers, only Chinese ID information. Therefore, the staffs of SE and RS prepared an explanation letter for me in advance, explaining why I couldn't provide a travel code, and contacted the local airport ahead of time to ensure I boarded the plane smoothly. In comparison, I have a friend who found a family in Guilin, southern China, by herself two months after I arrived in China (because she only wanted to go to Guilin, but at that time there were no host families located in Guilin among the many host families of Star Exchange). When she wanted to return to Germany during the COVID-19 outbreak, everything seemed very difficult. She had a kind Chinese host family, but they were not familiar with arranging flights quickly or coordinating with airports, and at that time, the pandemic was severe. Her host family couldn't take her to the airport because they had to take care of their children (as schools in China were closed at that time), so they could only contact a taxi. I want to say that having a responsible organization is really fortunate! They truly have your best interests at heart.

Having spent a year as an au pair in the United States, I understand the importance of having agency support throughout the process. When I decided to pursue a similar opportunity in China, I extensively researched various agencies and ultimately chose Star Exchange . I was impressed by their professionalism and efficiency. One aspect I particularly appreciated was their rigorous screening process for host families. Unlike some agencies that might accept any family willing to pay, Star Exchange and its Chinese brand Rising Star ensures that only suitable families are selected. For instance, a neighbor who obtained their contact information through my Chinese host family was not approved after a home visit. This incident piqued my curiosity, and when I inquired about it, my host mother said she heard that the team member of my agency did the home visit and found the grandparents of that family were not fully supportive of hosting a foreign individual in their home. Recognizing the potential impact on the future relationship between the Chinese family and the au pair, SE made the decision not to proceed. This level of attention to detail and commitment to ensuring a positive experience for both au pairs and host families sets Star Exchange apart, making them my top recommendation for anyone considering an au pair experience in China.

I had the pleasure of spending three delightful months in China, coinciding with the winter holidays of Chinese children. My journey to China was facilitated by Star Exchange, and I must say, it was an amazing experience. During my time there, I delved deeply into the rich tapestry of Chinese culture, particularly immersing myself in the grandeur of Chinese New Year celebrations.
One aspect that truly stood out was the honesty, transparency, and directness exhibited by Star Exchange throughout the entire process. Even before matching with a host family , they consistently communicated with me about potential cultural differences that might make me feel uncomfortable. For instance, they forewarned me about the bustling atmosphere during the Spring Festival, with families gathering in large numbers and the streets crowded with travelers.I deeply appreciated their proactive efforts to address any potential concerns, fostering a sense of trust and reliability.

I highly recommend Star Exchange for anyone considering an exchange program. They are responsible and organized, from matching host families to assisting with visa processing and providing training to adapt to life in China. Each participant, including myself, has a personal coordinator who guides us through procedures and answers our questions. Every aspect is handled by dedicated staff members, such as booking flights and training sessions. The professionalism and kindness of every staff member are commendable. When I needed to extend my visa in March and encountered flight cancellations, the Star Exchange team responded promptly and helped me rebook my flights. I am truly grateful for their support.

During my six-month stay in Beijing, Star Exchange’s professionalism and support were outstanding. From matching me with a host family to assisting with visa procedures, their efficiency was remarkable. Their training for adapting to life in China was practical, and I learned a great deal. Additionally, their bonus system is excellent! Every effort I made was recognized, and both myself and fellow au pairs received completion and excellence bonuses. I really enjoyed my time in China - thank you!

As a high school graduate from the Netherlands unsure about my future academic path, I decided to embark on a gap year in China as an au pair. After comparing various agencies online, I chose Star Exchange for its exceptional benefits for au pairs , including work hours, flight tickets, and bonuses.My experience with Star Exchange was great . They matched me with my lovely Chinese host family. From handling visa procedures to organizing training sessions, their commitment to ensuring a smooth and enriching experience is evident.
Despite initial challenges adjusting to cultural differences, such as crowded public transportation, my ten months in China were enriching and rewarding.

I had the pleasure of spending 12 months in Beijing, China, through the Star Exchange Au Pair in China Program and I couldn't be more satisfied with my experience. From the moment I arrived, my Chinese host family welcomed me with warmth and kindness. Star Exchange and their Chinese brand (Rising Star) facilitated every step of the process, ensuring clarity and efficiency throughout.
One of the aspects I appreciated the most was the personalized scheduling assistance provided by them. They helped me and my host family create a schedule, which was immensely valuable. Knowing exactly my schedule with my host kids each day allowed me to have my routine and make the best use of my time.
Moreover, they offered cultural training both before and after my arrival in China, which proved to be incredibly beneficial. This training helped me navigate the cultural differences seamlessly, especially concerning planning. I learned to adapt to the Chinese approach of not planning too far in advance, understanding that sometimes, parents couldn't commit to plans until receiving school notifications. I'm grateful for the support provided by my Chinese family in such a different cultural setting.
Overall, my experience with Star Exchange in China was enriching, and I am thankful for the opportunity to explore a new culture while creating lasting memories.

I enrolled in the Star Exchange Au Pair in China program after graduating from high school in 2023, and it was a decision I will never regret. From the moment I signed up, I was impressed by their professionalism and expertise. Within three days of registration, I had a video call with their staff who patiently addressed all my queries and took the time to understand my expectations regarding China and my future host family.

Receiving the profile of my Chinese host family within days further cemented my decision. Despite not having met them yet, I instantly felt a connection. Subsequent video calls only solidified my excitement. Star Exchange efficiently assisted me in obtaining my visa, and soon I found myself in Beijing.

During my six months in China, I was very happy. My host family was kind and friendly, making me feel like I had a second home in China. I embraced cultural differences positively because their training were very useful. I became more open minded. I am grateful to Star Exchange for matching me with such a wonderful family. This summer, I plan to bring my Danish family to visit my Chinese family, thanks to the unforgettable experience facilitated by Star Exchange. Highly recommended!