Location
  • Taiwan
    • Taipei
    • Taichung
    • Tainan
    • Kaohsiung
    • Hualien
    • Taidong
Length
52+ weeks
Classroom Audience
Pre-School Elementary Middle School

Program Details

Classroom Audience
Pre-School Elementary Middle School
Sep 28, 2023
Mar 01, 2022
31 travelers are looking at this program

About Program

Starting from a single school in the 1980s, HESS Education has grown into the most recognized English education company in Taiwan. In addition to over 200 schools located in cities big and small, we have developed a publishing arm, bookstore, overseas study programs, an educational research division, and a charitable foundation. We have decades of experience helping teachers build their teaching careers in Taiwan, whether for one year or a decade (or two, or even three!).

We are looking for English teachers who share our passion for teaching, learning, and discovery: a teacher who understands what it means to provide excellent instruction to students and support to their fellow teachers, but also that teaching is one of the few professions where having fun makes you even better at your job. Are you ready to begin your Taiwan teaching adventure? HESS is waiting for you!

Program Reviews

2.77 Rating
based on 31 reviews
  • 5 rating 19.35%
  • 4 rating 22.58%
  • 3 rating 9.68%
  • 2 rating 12.9%
  • 1 rating 35.48%
  • Benefits 2.75
  • Support 3.1
  • Fun 3.2
  • Facilities 2.95
  • Safety 3.7
  • Instruction 2.5
  • Support 1
  • Value 1.5
  • Academic Rigor 2
  • Job Assistance 1.5
Showing 25 - 31 of 31 reviews
Default avatar
Hess
4/5
Yes, I recommend this program

Fantastic support at Hess. Not as bad as the rumors. Worth a try if you're willing to actually work.

As a current Hess teacher, I can say that my experience has not been nearly as bad or ugly as some of the previous reviews claim. In fact, it's been just the opposite.

Personally, I have had a great experience with Hess and in Taiwan, and I plan to continue working here. This school (company) has given me many opportunities that I couldn't have found elsewhere in Taiwan. As a big company with foreigners in higher-up places, it also gives its teachers more potential to move up or participate in activities that smaller schools don't do.

Of course, no school is perfect, so this is not to say it is negative-free. Yes, Hess requires a lot of its teachers. You will work hard. It won't be a vacation in Asia where you can just stand in class looking foreign without any more effort exerted. If that's what you're looking for, Hess is probably not the best place to start for you. There are hiccups now and then, but if you're willing to utilize the resources available, it's nothing that can't be sorted out.

Speaking of resources, the support at Hess is second to none. They are fine for more experienced teachers, but especially for first-time teachers, you'll be well taken care of and guided the whole time. This is what lead me to Hess to begin with, and I have not been disappointed. I've been lucky to avoid all the horror stories of not being paid or schools shuttering up in the middle of the night.

Bottom line is this: A lot of people who have bad things to say about Hess came into it for the wrong reasons or with inaccurate expectations. For a lot of these people, Taiwan or teaching isn't for them and it has nothing to do with Hess because they'd have the same complaints about any school.

Realizing that things work differently in foreign countries and realizing that you actually have to WORK will take care of most issues. Anything beyond that, don't just stew about it or bail out before giving it a chance. Talk to someone, and usually the issue can be solved with some patience and teamwork.

What would you improve about this program?
Like I said, I haven't had any major issues. Like any big company, communication could be better now and then, but that's where you have to ask questions for yourself. There are sometimes unexpected changes, but I don't know of any school where there aren't.
60 people found this review helpful.
Default avatar
Casey
1/5
No, I don't recommend this program

HESS is cruel to foreign teachers

HESS was simply the worst employment experience I've ever had in my life. This company charges the highest tuition and promises the moon to parents, then turns around and DUMPS ALL THE RESPONSIBILITIES ON BRAND NEW TEACHERS.

Think of all the possibilities for disaster for a minute... Think of all that could go wrong.

Then realize it all HAS happened before and continues to this day. And management cares nothing about foreign teachers and always sides with the Taiwanese. Who, by the way, are quick to abuse employees.

62 people found this review helpful.
Response from HESS Education

Thank you for your review of HESS.

Our ultimate goal to is provide the best educational experience for our students. This means that our staff members--both foreign and Taiwanese--work hard and put in their time and effort for the benefit of the students.

HESS has clear policies in place as well as an entire department dedicated to making sure that foreign teachers are treated fairly and supported adequately. Compared with other similar schools, HESS is one of the more upfront companies regarding these things. As we have learned from many years in business, happy teachers means happy students, so it is not in anyone's best interest to mistreat or take advantage of the resources that make our educational offerings above the standard.

We are the largest language school in Taiwan and one of the largest single employers of foreigner workers in Taiwan. We have been in business for almost 30 years, and in this time, we have employed thousands of native-speaking teachers at our schools across the country.

Like any organization of our size, there are always some people who are not happy with what we have to offer. These people have a loud voice, but thankfully, they are a small minority, and their views do not reflect those of the thousands of other teachers who have worked for us in the past and those who are still working for us.

If you have any specific questions about HESS, we would be happy to answer them for you. Contact the English Human Resources Department at hesswork@hess.com.tw.

Default avatar
OverAndOut
3/5
Yes, I recommend this program

A good place to start

Hess is usually a good place to start. My experience was that they offered training and managed the paperwork and pay well.

The downside is that they try micromanage teachers' lives. They take advantage of the fact that most of their teachers have never taught before and are isolated in a foreign country whose laws they're ignorant of. They do this by imposing their rigid curriculum and desired stereotype, and pressuring those who don't fit. Not to mention the hours of unpaid labour they expect and illegal practices they carry out without the teachers' realising (for example grading homework, completing reports, training and demos, clocking in early, and fining those who leave before completed contracts). They do this because, as other reviews have mentioned, what matters is the bottom line (rather than the quality of teaching) and they know the Hess machine will ship in another teacher who's none the wiser.

If you can stomach all of this, however, it's an ok place to start. You've got a year of definite work and training that'll help you find the better schools that are out there. Just ignore the re-signing bonus they try tempt you back with and enjoy the gratitude that Hess has left you with when faced with a half-decent school.

54 people found this review helpful.
Response from HESS Education

Thank you for your review of HESS.

We take teaching very seriously and have developed a number of structured curricula over the years that have been tried and tested to give students a well-rounded and fun immersion into the English language.

Our structured programs and teaching methods are not intended to punish teachers, but rather to help give students a consistent learning environment to help them thrive in the classroom.

HESS is a very large organization that is committed to educating students in English as well as Western culture. We take education very seriously, and expect our teachers to do so as well. Our standards and expectations of teachers are clearly outlined from the start on our website, application process, interview, and training. We do our best to make applicants and new teachers aware of these things because we want to ensure that they are not surprised or disappointed by our work expectations.

If you have any further questions about HESS, we'd be happy to answer them. You can reach the English Human Resources Department at hesswork@hess.com.tw.

Default avatar
Jack
1/5
No, I don't recommend this program

Teaching English in Taiwan-Hess Review

Accepting an offer of employment from Hess Language School

Accepting an offer of employment from Hess Language School to teach English in Taiwan; the offer of employment from Hess can make you feel rather secure about putting up all that money and travelling to Taiwan for Hess’s training programme, but it is very important to bear in mind that candidates only have a prospect of gaining employment with Hess at the end of training.

The offer of employment is dependant on successfully passing training. Hess training is more akin to a selection process, or a nine day job interview, coupled with assessments and testing throughout. To actually be employed by Hess, as an English language teacher in Taiwan, a candidate must successfully pass this.

Training is, in my view, conducted very rapidly, one could speculate, to minimise cost. A major problem for trainees is that assessed practical demonstrations are given with only very limited and arguably inadequate amounts of time for adequate preparation. Demonstrations must be carried out in accordance with the Hess curriculum and Hess teaching style, which the trainers go through rapidly. There are also daily tests and a final exam at the end of training to contend with.

If you are not adept at public speaking you will most likely struggle with training, as you will be required to use Hess teaching methods to teach from the Hess curriculum, in front of assessors and your classmates, throughout training.

I am aware of a trainee who was told by Hess’s Head Trainer that his demonstrations were average, after only his third ever attempt at one in his life, and that as a consequence he would not be offered a contract with Hess; this was despite Hess being fully aware that he had never before taught English when they made him the offer of employment in the first place. In this persons case he had travelled from the other side of the world to take up Hess’s offer of employment. If your scores are, likewise, rather average you can expect to be similarly removed from training, and refused a position with Hess.

If you wish to teach English in Taiwan, and you are looking for employment before you get there, I recommend finding another alternative. I would additionally recommend that if you do decide to go, be prepared to find work once you get there. Also, check out this website it may help: tealit (dot) com.

49 people found this review helpful.
Response from HESS Education

All teachers who are new to HESS must attend all required training as part of their one-year contract. This includes a 9-day initial training and four 1-day follow-up trainings.

These trainings cover basic TEFL material as well as HESS-specific curricula and teaching methods. Topics such as time management and classroom management (among others) will also be covered. Upon successful completion of these trainings and a one-year teaching contract, teachers will also be issued a HESS TEFL Certificate.

People do not often get cut from training. We understand that people make an investment when moving to a new country for work and often work hard to learn our material and develop into a good teacher. In fact, everyone in the English Human Resources Department and Training & Development Center have done these exact things.

It is not in our interests to hire people and then cut them as it wastes our time, causes us a financial loss, and can greatly inconvenience our schools and existing teachers if we do not send someone from training to the branch. Most importantly, it puts our students at a disadvantage if teachers do not arrive at the branches when they are expected.

At the same, there are occasionally some people who do not take the position seriously and show up late to training, have a negative attitude, or clearly make no effort to learn the material or prepare for their teaching demos during training. If we feel that someone sees teaching in Taiwan as a paid vacation and is clearly not interested nor making any effort to be serious about educating young children, then we reserve the right to rescind the offer and not place that person in a classroom.

As mentioned though, people do not often get cut from training because most people only accept the offer if they are genuinely interested in teaching in Taiwan. We provide a lot of support for our first-year teachers, including the initial training and four follow-up trainings throughout the year because we want to see our teachers develop and succeed.

If you have any further questions about HESS, we'd be happy to answer them. You can contact EHRD at hesswork@hess.com.tw.

Default avatar
NotHess
1/5
No, I don't recommend this program

Don't risk it

While it's true that the quality of Hess varies from branch to branch, you really have no way of knowing what you are getting until you are locked into a contract. The owner of Hess is in it for the money. Period. The managers are kept not based on how they treat their teachers, but on how the numbers look. They promise so much, but in my case NONE of it was delivered. They messed up my visa paperwork, my health insurance card, and they made mistakes in my pay EVERY month...it just happened that the mistakes worked out in their favor. Hess has systemic problems that start from the top; while there are so great people who work there, it's really hit and miss-and all of the craziest people I met in my years in Taiwan were at Hess! I wouldn't recommend this school to anyone-the horror stories far outweigh the good experiences once you are here and talk to a variety of people who have worked there. My advice is look elsewhere, anywhere else....

60 people found this review helpful.
Response from HESS Education

Thank you for your review of HESS.

I'm sorry to hear of the difficulties you've encountered, but these are certainly not the norm at HESS. While we are not a perfect company, when these kinds of issues arise, we do our best to fix the problem and prevent it from happening in the future.

Our top priority at any HESS branch is providing students with high-quality English education and experience. We constantly endeavor to improve and continue raising the bar on these things.

Over 30 years in business, we have had thousands of foreign teachers in our branches, and our documents staff are adept at handling all required paperwork and documents professionally an efficiently. We consider the support we offer to teachers as well as documents handling, accurate and timely payment, etc. among the basic benefits awarded to our teachers.

If we were not professional and dedicated to excellence in these areas, we would not be able to afford our students the kind of time-tested education that we do today.

We would be happy to answer any further questions you have about HESS. You can contact the English Human Resources Department at hesswork@hess.com.tw.

Default avatar
Emily
4/5
Yes, I recommend this program

Hess Language School, Taichung, Taiwan

This is a great place to start for first-time teachers. The lesson plans are given to you, you have a 10 initial training, followed by a few days observing other teachers, and they organise all the paper work and visas for you. Some people have a great time, some have a miserable time, it's very much dependent on individual attitude and also the branch you are assigned to. It's definitely worth a shot!

60 people found this review helpful.
Response from HESS Education

Thank you for your review of HESS.

We strive to continue offering quality education to our students and support to our foreign and local teachers.

Default avatar
Tim
4/5
Yes, I recommend this program

HESS Taichung

HESS is good if you are a first-time teacher, or if you want to get a job before you travel overseas. They give you brief training and help you find a house and get set up. Your experience mostly depends on the individual branch you work at - mine was well-organised with friendly staff who were very helpful, and the other foreign teachers were great. The pay is pretty standard for new teachers - if you are qualified, you could get much better pay. The materials and lesson plans are all prepared for you. HESS has kindy classes too which is great for energetic people.

58 people found this review helpful.
Response from HESS Education

Thank you for your review of HESS.

We pride ourselves on hiring and training quality teachers so our students receive only the best English education.

We are especially prepared to support first-time teachers but also provide the opportunity for more experienced teachers to grow and develop their skills in the classroom.

Hess is currently offering adjusted starting pay rates based on experience or having a TEFL certificate or teaching credentials.

Questions & Answers

Ha no!

Dear Julianne, sorry for the late response. Yes there is an age minimum. You have to be at least 18 years old. If you have any other questions you can contact us through info@promosaico.org. Kind regards, Katrin