Job Description
Sie haben hervorragende Deutschkenntnisse und gute Englischkenntnisse?
On behalf of our client we are looking for an enthusiastic & communicative Client Care Specialist to join a dynamic team & represent one of the biggest multinational companies worldwide!
Are your ready for your next adventure? If yes, we’d love to hear from you!
What you will need to do:
Act as the first point of contact for all the German-speaking customers
Responding promptly to customer inquiries
Processing orders, forms, applications & requests
Communicating & coordinating with colleagues as necessary
Identifying and assessing customers’ needs to achieve satisfaction
What we’re searching for:
Near-Native German Speaker
B2-level English skills
Strong phone contact handling skills and active listening
Ability to multi-task, prioritize, and manage time effectively
Problem solving mindset