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Job Qualifications
- ability to relocate to Shintoku, Hokkaido
- able to work from December-March 30th
- customer service skills
Job Benefits
- Free housing accomadations
- 50,000 yen bonus after completing work term
- Free unlimited ski pass
- 1 free meal a day from canteen during working day
Company Description
CA Holdings, operating under the brand ConceptAsia, is a dynamic and innovative company specializing in the development and management of high-quality hospitality and lifestyle projects across Asia. With a commitment to excellence, CA Holdings focuses on creating unique experiences that blend luxury, comfort, and sustainability.
Key Areas of Focus:
Hospitality Development: CA Holdings is involved in the design, development, and management of upscale hotels, resorts, and wellness centers. The company aims to redefine luxury by integrating local culture and modern amenities.
Lifestyle Brands: ConceptAsia curates a portfolio of lifestyle brands that cater to diverse clientele, offering personalized services and unique experiences that resonate with the local community while appealing to international guests.
Sustainability: The company is dedicated to sustainable practices, implementing eco-friendly initiatives in its projects to minimize environmental impact and promote responsible tourism.
Innovation: CA Holdings embraces innovation in hospitality, leveraging technology and design to enhance guest experiences and operational efficiency.
Vision and Mission:
CA Holdings aims to be a leader in the hospitality industry by creating memorable experiences that exceed guest expectations. The mission is to deliver exceptional service, foster community engagement, and promote sustainability in all aspects of business operations.
Job Description
Job Summary:
We are seeking a friendly and organized Spa Receptionist to join our team at our luxurious 4-star ski resort. The ideal candidate will provide exceptional customer service to our guests, ensuring a welcoming and relaxing atmosphere in our spa. This role involves managing appointments, assisting guests with inquiries, and promoting our spa services.
Key Responsibilities:
Greet and welcome guests in a warm and professional manner.
Manage spa appointments and reservations through phone, email, and in-person inquiries.
Provide information about spa services, treatments, and packages to guests.
Handle guest check-ins and check-outs efficiently.
Process payments and maintain accurate records of transactions.
Assist in maintaining the cleanliness and organization of the spa reception area.
Collaborate with spa therapists and staff to ensure seamless service delivery.
Address guest concerns and feedback promptly and professionally.
Promote spa services and special offers to enhance guest experience.
Assist with administrative tasks, including inventory management and scheduling.