I think my wife and I were expecting different things from this program than what they provided. The communication and details on the program were a little lacking, and I can't say we felt like much was taken care of.
We were told multiple times that someone would call us to set up flights and they never did. On one of the emails we were sent there was also some misinformation about where we could book a flight to. So when we booked our own flight, we made a mistake and lost a few hundred dollars on tickets that we didn't need.
The visa process was something you can easily fill out on your own if you're from the US, and the job opportunities available through the company are really only good options if you're willing to move around a lot and only live in a city/region temporarily. This is fine if that's what you're hoping to do, but again, we didn't feel this was clearly stated.
Pretty much everything else that was set up was nothing difficult or special. The only thing that we were really assisted with was getting our TFN, and I'm sure we could have figured that out if we needed too.
The staff are all very friendly and helpful, but if you're someone who isn't afraid to ask around and do a bit of googling, or who has ever traveled abroad before, this program really isn't for you. It's probably much better for first timers.