I had a great time in Australia and the staff of Work & Travel Company were also a reason why. They're really nice and helpful. Hollie and Luba at the travel desk were a great help when I was looking for a Job and Mat at the travel desk had some special offers and helped to plan my trip or I just had a talk with him to get some ideas myself. You can also go to the office if you have some questions, need a computer/printer or just fast Wi-Fi. That's really good especially in the first week. Also it's always a place were you meet other nice backpackers and have a little chat. Overall it was a really great experience and I would recommend this program!