YEP IS was very helpful throughout my Working Holiday in New Zealand. Especially the first week of orientation days in Auckland really set me up for my gap year and gave me a lot of comfort in this unfamiliar environment. They help you with all the paperwork like IRD number or setting up a bank account. You always have somewhere to go to, someone to call or write an email to, if you have any questions or issues and they will help instantly. YEP IS also helps you with finding a job or gives recommendations on where to travel or what to do in New Zealand. I would definitely recommend the program YEP IS!