I went to Italy through CIS Abroad's spring semester in Florence program and I am going to talk about it for the rest of my life :) Since returning home a few months ago, I've been thinking about going back almost every single day- it was quite literally the best four months of my life. Romina, the CIS on-site director, was a huge help throughout the entire semester as she was always available to talk and even planned numerous fun events for CIS students. When I got COVID halfway through the semester, she helped me in finding a doctor as well as a good place to quarantine. I can't imagine someone more qualified to do her job- she's the BEST. Overall, I recommend going to study in Italy through CIS as they're very organized, helpful, and responsive.