Barcelona Beach review for my 12 y old son

I am writing this review as a parent
I want to begin with the only positive feedback which is program manager Jamie , he was responsible and available and helpful
My biggest concern is conditions such as poor quality of meals and false advertisement ( on the website it says breakfast includes eggs and bacon which is not reality) only donuts and cereal for half of the day
No fruits except watermelon for dinner
That’s during the summer
Program advertising says 4 meals a day and only has 3 meals
My son would text me that he is hungry
But the most serious issue is lack of water for kids during extreme heat months
They were not allowed to bring plastic bottles with water into their rooms but only fill bottles at one station which was often empty
But instead kids were allowed to purchase sodas from vending machines
My son was quite often thirsty
When I picked him up he was sleeping excessively 10-12 hours for a week and was extremely tired
Absolutely unacceptable conditions
My son brought a note book per camp instructions for Spanish. It’s was empty when I picked him up
He said they did crafts in English and he was told teachers don’t get paid enough
He had not learned any Spanish
I wrote my concerns to a camp administration in Madrid 3 days ago
Never heard back a word.