Good impression, bad reality

The organisation and the behaviours of the manager of the program have been really bad during the period I spent there.
The volunteers were unhappy, the staff members were all planning to leave the program. They were not professional, not polite and I had really big problems with the organisation.
The food was often not enough, the activities were poor and volunteers were treated really bad. Manager were only interested about the money coming from the volunteers, without thinking about the idea of quality - price and customer satisfaction.
In two months (I've been there several times before judging bad the program) not one volunteer has been totally satisfied by the experience. The manager were more interested in insulting and gossiping bad about other staff members than focus on the service offered and the importance of conservation and wildlife.
I would not recommend a program like that. There are lots of program for volunteer all around Africa that are better.