more accountability needed

- volunteers from the last intake (april to august) are still waiting on the flight reimbursements that they were promised. while this reimbursement may not be a part of the new program, it was a part of the previous program and those volunteers are entitled to this reimbursement.

- to dismiss a former volunteer's comments, with the argument that (1) the particular program has been discontinued and (2) the content is now considered out of date, is misleading. again, the last intake was april - august of 2015, hardly out of date.

- a significant number of the reviews on this and other sites have been written by current or former employees (many who did participate in the program, but were hired afterwards) and not volunteers. if this isn't a conflict of interest, then I don't know what is.