Staff Spotlight: Brett Knox

General Manager


Brett was born and raised in Canada's nations capital, Ottawa, Ontario, spending most of his early days ski racing, mountain biking, and camping around eastern Canada. His move to the Rocky Mountains a few years ago was fueled by a childhood dream to live in a mountain town and seek out new adventures and untouched snow. He now is a member of the Timberline team in Banff, Alberta and is helping others around the world realize that same dream.

What is your favorite travel memory?

My favorite travel memory has to be when I was around 11 years old and my parents decided to take my brothers and I on a cross Canada road trip starting in Ottawa and ending in Tofino, BC.

It was the first time I had spent a substantial amount of time away from my home town and was shocked to see how beautiful and different the rest of Canada is. We spent a few days riding our bikes around Fernie and I think it was then that I knew I wanted to live near mountains for the rest of my life.

How have you changed/grown since working for your current company?

I have begun to realize that we have put something amazing out into the world that has the potential to have a profound impact on someones life for many years to come. This is what drives me to continuously work with Timberline to help enrich the quality of the programs and the overall experience.

Which destination is most underrated? Conversely, which is most overrated?

I believe Kananaskis is probably one of the most underrated areas I have ever explored. There is so much untouched, natural beauty packed into such a small area and it rarely gets the credit that it deserves.

In terms of overrated destinations, I think anywhere you go has something to offer, you just have to be resourceful and dig a little deeper in some places more so then others.

What unique qualities does your company possess?

Timberline is locally owned and operated. The owners live in Banff year round and are the ones who pick you up from the airport, take you out for dinner to celebrate achievements throughout the season, and play pond hockey with you on your off days.

This kind of customer service cannot be replicated by other companies and creates a superior experience unparalleled to anything else.

What makes your company unique? When were you especially proud of your team?

We recently took our students on a day trip to Kicking Horse Resort in British Columbia. They were immediately blown away by the stunning beauty of the area and one of our students proclaimed, "I am more excited right now then a kid on Christmas day!" It is little comments and reactions like this that reaffirms you are doing the right thing.

What do you believe to be the biggest factor in being a successful company?

Forward thinking. Putting forth the best possible product and always finding new ways to make it better.