Staff Member Spotlight: Eduardo España Palop

Title
Student Services Coordinator- Valencia, Spain

Photos

Eduardo, tell us about yourself.

I have a Ph.D. in Spanish Linguistics from the Universitat de Valencia and speak Spanish, English, and Italian. I've been working for ISA since 2015.

What is your favorite travel memory?

Last summer, I went to Michigan to visit my girlfriend's family for the first time. It was not my first time in the USA, but it was my first time in that state. This trip was so amazing because it combined the two musts every good trip needs to have: a beautiful place and amazing people.

Michigan, with all of its lakes and forests, is one of the greatest landscapes of the world. This natural diversity can be enjoyed by doing some of the numerous activities Michigan has to offer, such as river tubing, tree climbing, fishing, boating, hiking, camping and dune riding.

Doing these activities along with local people make you feel at home and, at the same time, adventurous. For these reasons, my recent trip to Michigan has become my all-time favorite.

How have you changed/grown since working for your current company?

Working for ISA has allowed me to develop and acquire different and new skills in a lot of new fields. When you work for a company like ISA, where the students are the most important aspect, you need to cover all their needs. It requires you to work in different fields like academia, housing, recreation, and travel.

When working with young people, you learn to adapt quickly to any situation in order to find a solution and let the student know that there is no problem too large to be handled.

What is the best story you've heard from a return student?

When the students finish their program in Valencia, the most common words you hear are, “I'm going to come back for sure!” The best part is that many of the students do return and stop in for a visit.

Even so, the sweetest stories, which are not uncommon, are the ones of students who have met the love of their life in Valencia and have come back to pursue that love.

If you could go on any program that your company offers, which one would you choose and why?

I would choose New Zealand or Australia. I've traveled around Europe and United States, but I would like to discover these places too. I think it's great our company has so many different locations around the world and I aspire to discover all of them while doing the work I love.

What makes your company unique? When were you especially proud of your team?

People who work at ISA make the company unique. My ISA team likes to work with others and it's obvious to both workers and students alike.

I'm especially proud of my team when, at the end of each program, students come to the office to say goodbye and thank us for all the help during their time here. At that moment, I become acutely aware of the special connection that has been created by the students and the ISA staff and it's then that I realize how unique my ISA team is.

What do you believe to be the biggest factor in being a successful company?

Even though ISA is a big company, it works individually with each student who studies with us.

Each person is different and we want everyone the best experience possible during their time here.

Also, people who work here are very experienced and know how to act at all times in order to provide the best options so that every student is able to enjoy the ISA experience abroad.