Staff Spotlight: Tristan Muller

Training Consultant


Tell us about yourself, Tristan.

I'm from California, have lived in Colorado and have been snowboarding for 25 years all over the States, New Zealand, and Canada. I have been fortunate to have traveled extensively and now call New Zealand home.

What is your favorite travel memory?

While hiking the Camino de Santiago in Spain, after an early start, we came across this field where the fog had just started lifting over the wheat. It was just the two of us with complete silence. It was so incredibly serene. I will never forget coming over the hill to have that view.

How have you changed/grown since working for your current company?

I have been fortunate to have spoken with hundreds of incredible individuals looking to make their way as a ski or snowboarding instructor. From this, I have gained a great deal of insight into what is important and how to best help this group attain their goal. This drives me daily to chase my own dreams and to live every day, whether it is another country to explore or getting out there on the slopes or mountain bike trails and get some!

What is the best story you've heard from a return student?

I love the story of our past intern Jamie. He was determined to get into the industry and chase the snow. After his initial program in Japan with us, he traveled to Canada and worked on getting level 2 dual certified in both skiing and snowboarding.

He then leveraged that into a visa sponsorship back at the original resort he trained at and was able to move to and live with his girlfriend in Japan. It's exciting to see people put a plan together and then accomplish their goals. All the while living the dream!

If you could go on any program that your company offers, which one would you choose and why?

Argghh, this is tough. I am going to cheat here and put down two programs. I would go to Rusutsu in Japan for their incredible powder, zero crowds and culture. I would also go to Revelstoke in Canada. 19 meters of powder annually and some of the most incredible terrain in the world --- enough said.

What makes your company unique? When were you especially proud of your team?

One of the big differences with our team at EA is that we specifically work with each potential candidate to understand what is important to them.

We have a large number of programs and we want to ensure that we find the right fit for each individual.

What makes me most proud of our team is the constant work on improving our programs. There is a huge amount of logistics to put a program together. Our team is always collaborating, looking for ways to ensure our interns have an incredible experience.

What do you believe to be the biggest factor in being a successful company?

Communication. Yes, we have an awesome product. You get to be on the snow every day. But it is important that each individual's needs are assessed. We invest a lot of time up front with our candidates so they have the season of a lifetime, but hopefully it's just the beginning...