Learning to say hello in 52 different languages. The laughter when you mispronounce it but the respect and kindness from them that at least you tried. I remember using a word completely out of context and the raucous outburst of laughter from a group of elderly ladies. I love going out of my comfort zone and experiencing different world views.
Staff Spotlight: Helena Henare Coolen
Title:
New Zealand Site Director
Helena lives in the “Coolest Little Capital in the World”. She is passionate about ensuring every student has a safe life-transformative experience whilst soaking up the unique and diverse culture and environment New Zealand has to offer. Based in Wellington, she is very connected with many people and is able to ensure every student has access to people and experiences personalized to their area of interests. She prides herself on being your New Zealand Aunty who you can trust and feel safe knowing she is there for you.
What is your favorite travel memory?
How have you changed/grown since working for your current company?
I have been a student myself learning the diversity of cultures that come out of the United States of America. Learning all about life in the US College system which is very different to New Zealand. The accents of students from different states is often like listening to different languages. I have learned also from my colleagues about their experiences of what it takes to successfully study abroad.
What is the best story you've heard from a return student?
Every student has told Helena they will return to New Zealand. One in particular said he would be returning with his future wife and children to introduce them to their Aunty Helena. Every student is captured by the natural beauty of the New Zealand environment and loves to go hiking and exploring all it has to offer.
If you could go on any program that your company offers, which one would you choose and why?
I would choose Thailand as I have never been there and I love Thai food and find the people so warm and kind. I think having the opportunity to live in a country and having the authentic local experience is always more rewarding than just being a tourist. Knowing there is a local Site Director is what would make me feel safe.
What makes your company unique? When were you especially proud of your team?
The commitment to inclusion, especially the rainbow community of which I belong. I love that we identify as a family and, whenever I am dealing with a tough situation, I know I have a large wealth of experience to draw upon. I love that student wellbeing is critical to CIS leadership and the focus on continual learning about how we can always be better at working together to put our students at the heart of our business.
What do you believe to be the biggest factor in being a successful company?
Putting the safety and well-being of every student at the heart of each program. I think offering unique and culturally rich program in countries around the globe at an affordable cost is what sets CISABROAD apart. I am super proud to do my work and feel it’s a privilege to be instrumental in supporting the future global leaders.