Staff Spotlight: Morgan Wayland

Senior Group Leader


I left home back in 2015 to travel and see what the world had to offer. I love to experience and learn about new cultures. One thing I really love about my job and traveling is meeting new people.

What is your favorite travel memory?

There are too many good ones to list off. I have experienced things that I would never have experienced if I had never left home. But a few that stand out would be when I scaled the Mt. Rinjani on Lombok in Indonesia to watch the beautiful sunrise. I learned how to surf while living in Byron Bay in Australia. Surfing is now something that I will continue to practice for the rest of my life. And after many attempts, I even conquered my fear to go scuba diving and swim with some amazing marine life.

How have you changed/grown since working for your current company?

Working for INTRO Travel teaches you a lot about people and how many different personalities there are. I definitely feel like a more confident person within myself since I have been working for INTRO. Doing this job you learn a lot about how other people live in the world. Whether they be from Europe or Asia or any other continent, you're actually no different to anybody else trying to live their life.

I just want to be happy in life, and so do most other people. I've learned that I like to make people happy. If you can be a person to put a smile on someone's face even just for a split second, then I think that could turn someone's day around.

What is the best story you've heard from a return student?

I love hearing about when people push themselves. I had a girl on my tour who was in her later 20's. She was lovely, so friendly and it was an absolute delight to host her on my tour. She had barely left the UK so she decided she needed to push herself out of her comfort zone so she decided to book a tour to Bali to ease herself into the travel lifestyle.

She did struggle at certain stages on the tour as every traveller does but she kept ongoing. Once the tour had finished, she stayed in Bali a little bit longer but ended up having to go to the hospital because of an accident. This never held her back from travelling.

The following year she went onto explore Vietnam and had the most amazing time!

If you could go on any program that your company offers, which one would you choose and why?

Japan has been at the top of my list for the last few years now. Their culture just looks and sounds so fascinating. Having a lesson on how to use an ancient sword by a master whose skills have been passed down from previous generations just sounds absolutely mind-blowing!

I love sushi! I can eat it all day. I'd love to learn the true etiquette of how to eat it and how it is so delicately made and presented.

Also, I am a massive Nintendo and Pokemon nerd, so it would be great to go and see their arcades to play some of the video games and visit the Pokemon centre.

What makes your company unique? When were you especially proud of your team?

Unless you have ever been a group leader, you never really know what it's like to really be a group leader. It is the best job in the world without a doubt but it can be hard work. Every person has their off days, it's natural. But that is where we really look after each other. If you are having one of those "off days", all you have to do is call up one of the other GL's and let them know what's going on and they'll always have your back for whenever you need a little chat about whatever is going on.

What do you believe to be the biggest factor in being a successful company?

INTRO Travel is the travel expert. We offer everything you would expect to get when you come onto one of our tours. A safe and fun way to travel around a new country with ease.

INTRO aims to show our customers all the best travel spots that they would want to see and we even go "off the beaten track" to show people things they might never have seen if they had traveled to a destination without going on a tour.