Tell us about yourself, Leandro.
I began my working life at 16 years old as a school teacher for the Cuban government and taught for 8 years in a primary school classroom. After these 8 years, I finished my own studies and initiated a new working life as a business Social Communicator for 5 additional years.
In 2014, I began to work together with my family, joining the travel agency Corazon Cuba that my brother had begun to run in Cuba in 2013. For these past three years, I have loved working for this program making travel dreams a reality for our clients.
What is your favorite travel memory?
My favorite travel memory is when I traveled with my family to Varadero and to Viñales here in Cuba. They are beautiful locations, but most of all I just love to travel with my wife and son and share those experiences with them.
How have you changed/grown since working for your current company?
Since working with Corazon Cuba, I have learned so much. I have learned the English language, and to be able to interpret it well. I have also learned how to understand different people who come from very different backgrounds and cultures, and have learned how to help others in and through so many unique situations that we have had here.
What is the best story you've heard from a return student?
The best stories I know or have seen from our clients is when their actions show their love of this program; we have clients who return to Cuba a second or third time, and they still leave with the satisfaction of an incredible experience with us. This is what makes me happy.
If you could go on any program that your company offers, which one would you choose and why?
I would choose our Learn Spanish, Culture, and Dance program, because I would have my day filled with good experiences, teaching me to better understand and appreciate the culture and dances of Cuba.
What makes your company unique? When were you especially proud of your team?
It makes me especially proud to work for Corazon Cuba when I feel useful and purposeful in my role here, and when I can recognize the unity and the effort that our staff puts in to develop the activities of our clients and provide them with the absolute best experience overall.
What do you believe to be the biggest factor in being a successful company?
The single most important factor in creating a successful company is that each person is treated with value and care as an individual. Aside from this, I believe that the work that each of us does is done with an idea of reciprocity between the service we provide and the satisfaction of this service from our clients, assuring that our clients are pleased with and have thoroughly enjoyed the programs we offer
