Staff Spotlight: Jan Fitz-Gerald

Title:
Founder and Chief Executive

Photos

Jan Fitz-Gerald is the Founder and Chief Executive of the Institute. Jan started hosting study tours when at Queenstown Resort College and really enjoyed the experience – the first group was from Elon University, North Carolina. After a short break she has returned to the world of designing and hosting study groups from many countries including government officials, university professors and leaders.
Jan spent many years as a senior executive at AUT University including Director of the International Student Program and then went on to establish Queenstown Resort College, an exclusive tourism and hospitality management college – she then returned to Auckland and established the Institute to continue with her passion in working with international study groups.

What is your favorite travel memory?

My most amazing traveling experience was when I Russia and particularly Siberia – just before winter set in. I loved the food and the people; it was such a culturally enriching experience, with a deep sense of history.

I have travelled to many places throughout the world but guess what ... the majestic mountains, lakes and scenery in the South Island of New Zealand still takes my breath away and it’s the place of my birth.

What position do you hold at Institute of Global Engagement? What has been your career path so far?

I am Chief Executive (President) but I am very hands on as I design most of the study tour programs – that’s what I love doing.

My career path is way too long to describe other than to say I am having the most fabulous and rewarding career and I now bring the wisdom and experience to the table as we mentor and encourage new young staff to make it happen.

What is the best story you've heard from a return student?

Here are a couple from last year. They are all very special to us.

“You made me think about how I make a real difference in my own country, and how can I do things there with a global mind set. Thank you for making this one of the best times of my life. Thank you”

“Incredible experience. I do hope more Brazilians, especially from Brasilia can come and have all this extraordinary cultural experience.”

“Coming here was one of the best things that has happened to me. It is definitely a turning point in my life. I will go back to Brazil with an open heart full of Mana (Mana=respect)."

What does the future hold for Institute of Global Engagement - any exciting new programs to share?

Our 2016 of study tours has just been launched so we hope everyone likes them. We like all of them and think they are very exciting, challenging and transformational – imagine being on a study tour at the bottom of the world.

What unique qualities does your company possess?

We reflect the three key core values of being a New Zealander (Kiwi). These shape who we are as people and reflect the way we act. These are:

1. KAITIAKI: Care of people and place

The land and sea have shaped us. We're proud of our role as guardians of this place and its people - not just for now, but for future generations. We welcome everyone as friends.

2. INTEGRITY: Trust, honesty, humility and reciprocal respect

We pride ourselves on our integrity and for being safe, stable, open, and accessible. We have a reputation as 'down to earth' and 'good to work with'.

3. RESOURCEFULNESS: Our fresh, outward-looking way of thinking

Our determination and our independence of thought allows us to be creative, innovative and often ingenious.

What do you believe to be the biggest factor in being a successful company?

Leadership and culture.

The culture of a company flows from the leadership and when those elements are in harmony and we have great inspirational leaders leading the team – the success just flows and is celebrated.

What changes would you make to the study abroad industry?

None, its fabulous particularly for those who want the short quality education and experiential program when they are unable to stay away for a semester.

I just wish I had the same opportunities when I was a student.

What does your home-country's culture​ value that is taught in your program?

This is about our commitment to our indigenous people – the Māori. All study tours reflect our commitment and respect of our first people and this experience has usually been the highlight of each tour.

The official welcome is the traditional Powhiri held at the AUT University Marae (Maori meeting house) and some programs include an immersion weekend of Maori custom and culture.

All programs commence with a presentation about New Zealand history, custom, people, and culture.