Seoul ESL was the first recruitment agency I've ever used, and I have to say, my experience has been a positive one.
Joy worked with me through the interview stage and paired me up with potential schools. There was a bit of a struggle at times due to the language barrier, but nothing that was not resolved quickly. While it took a while to get some interviews, the schools she scheduled interviews with fit the criteria I had given her in our initial interview. I am super happy with the school I chose, which couldn't have been done without their help!
Closer to my departure, I started working with Lucy. She was very polite and thorough regarding important information for pre-departure and arrival into the country. She answered my questions promptly and with detail, making it much easier for me to anticipate my next steps.
This is definitely something I would recommend to any new traveler or teacher to South Korea - ask questions! Seoul ESL was very helpful, and no matter how silly or obvious the question seemed, they answered it with great attention to detail or gave good advice. As a result, I definitely felt more prepared coming over.
The only negative I can think of is the communication - and by this, I mean the time difference. There was a 13-hour time difference between us when we communicated, so often times I would be waiting a while for an email. I also had to adjust my schedule to accommodate the difference - for example, I often had to be prepared to work on Sunday and make sure that all of my important emails were sent out by Thursday if I wanted a response before the weekend. This is not something that Seoul ESL could have helped or prevented, but it did add some stress at times.
Overall, I had a great experience with Seoul ESL, and I would definitely recommend it!