Gap Medics

Program Reviews

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Megan
5/5
Yes, I recommend this program

Very valuable dental experience

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What would you improve about this program?
The quality of the food at the house has to be improved. Perhaps cook with unused cooking oil for each meal? I have no idea about the cooking practices in place but any improvement is welcomed.

It would have been great to spend more time socialising with everyone at dinner time instead of traveling to the city centre for food! The city is like 1 hour away by taxi btw
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Abi
5/5
Yes, I recommend this program

Gap Medics Thailand

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What would you improve about this program?
Some of the doctors that I shadowed had very poor english/strong accents and therefore it was hard to understand them and know what was actually going on. Although, most of them are aware of this and try to make themselves as clear as possible.

I also would change the class times at the house, they make it difficult to enjoy Thailand and visit various places. Maybe a class after dinner would be better?
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Jenny
5/5
Yes, I recommend this program

Loved every moment!

The house was amazing as were the people! Everyone was so helpful and friendly and the cooking was amazing!! I felt well catered for being vegetarian! Only down side was sometimes had long time to wait between births and there was nothing else for us to do in the meantime but other than that I totally loved and would recommend to anyone!

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Sam
2/5
No, I don't recommend this program

Terrible company

Gap medics is awful. They emailed me the week that my final deposit was due telling me that my placement had changed from chaing mai (tourist area) to phitsanulok (rural and nothing to do). They assrured me that the house would be beautiful and just like the other houses. We were the first group at the new house and it was less than perfect. The power kept going out the plumbing didn't work for days there was no food / chef and we were luck to get toast or cereal (maybe cold eggs on a good day). There was also no security gaurd and the "amazing social area" looked like a few tables set up behind a garage. The placements were a mess and the days consisted of waiting around for a mentor to show up just to tell us there was nothing to do. The mentor would try to find other doctors for us to observe but none were confident enough I n their English or able to take on our large group of students. We had 8 students to 1 mentor, which was gap medics fault not the hospitals, but made it impossible to learn anything. I would avoid phitsanulok at all costs atleast until they get everything organized and running.

Response from Gap Medics

Hi Samantha, thank you for your review. Gap Medics encourages all feedback, good or bad to ensure we provide the best possible service to our students. On this occasion we are sorry we were unable to meet your expectations.

The location of our Thailand programme was changed and we informed all affected students three months before your placement start date. All students were offered the opportunity to change to a different destination or receive a full refund but we are satisfied that the placement provided met the high standards we set ourselves when it comes to arranging our shadowing opportunities.

We carefully selected Phitsanulok as the home of our new programme for many reasons. We wanted a rural, authentically Thai setting whilst still being very accessible to tourist areas so students can explore on their weekends. Of course, the heart of any Gap Medics placement is the quality of the local hospitals and in Phitsanulok we feel we have a destination that offers the best in healthcare shadowing combined with a location that offers everything Thailand is famous for. Phitsanulok offers many great attractions such as modern Thai style shopping malls, night markets, great local restaurants, temples, waterfalls and most importantly some fantastic hospitals that are proud to be a part of the Gap Medics programme.

We appreciate the house was still undergoing some minor construction works during your placement, however we ensured any work was carried out within students shadowing hours where possible, and that workers were off site when students returned home before evening meals. There was an incident where a contractor unfortunately damaged a cable, resulting in a power outage, but this was fixed in a timely manner and unfortunately was out of the control of Gap Medics and their staff.

As part of the welcome briefing we ensure all students are made aware that Thai toilet systems cannot handle toilet paper flushed directly down them unlike westernised countries, and that toilet paper must be disposed of in the bins provided. Unfortunately from time to time this can be forgotten and result in a blockage in the toilet system which requires maintenance to rectify. We are sorry that during your stay this occurred and offer assurance that our staff team dealt with the situation as soon as they could.

Gap Medics houses are famed for their food and we always have a selection of snacks available throughout the day and the main house meals are prepared at designated times for all students to eat together. Breakfast is always prepared for 7 am sharp to ensure students are well fuelled for a busy day in the hospital and we encourage all students to be present early for a warm hearty breakfast. Our Thailand destination is always popular with students for the delicious Thai cuisines they can enjoy. After looking into this issue, we are very happy with the quality of the food provided but we are sorry we were unable to meet your expectations in this area.

The Gap Medics house benefits from secure grounds with one large access gate and 24/7 security. Aside from the range of activities and great quality partner hospitals that exist in Phitsanulok we chose the area specifically for its low crime rate and great community feel. For extra peace of mind there are also four security guards at the Gap Medics Thailand house.

We always encourage students to be proactive during their hospital placement to make the most of their shadowing hours. Should a student have a problem during their placement, we make it very clear they should speak to our in country staff so we can rectify the issue immediately, so that it does not continue throughout their stay. If our staff teams had been made aware that you were unhappy with any aspect of your trip they would have strived to make sure you were getting the experience you expected. Hospitals in South East Asia can be very different to westernised hospitals and this can manifest itself in many ways within the hospital too. Running thousands of hospital placements each year is operationally extremely complex and we have great help from our partner hospitals, doctors and support staff. We would have welcomed any critical feedback during your stay and I’m sure if this had been forthcoming we could have ensured you left our programme feeling more than happy with your experience.

We are truly sorry you feel like you did not enjoy your placement, Gap Medics sends thousands of students away every year and we pride ourselves on our great reputation so we take negative comments very seriously indeed.

Please be assured we have completed a full investigation into your comments and I’d encourage you contact myself, Jodie Price, toll free on 1 844 340 4576, or email me at Jodie@gapmedics.com if there is anything at all you would like to discuss.

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Tara
5/5
Yes, I recommend this program

Life Changing Experience!

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What would you improve about this program?
If I could change one thing, it would maybe be to offer additional trips to places over the weekends. Tanzania is an amazing place and it would be a lot easier if the program could organize more trips to sign up for!
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Sierra
5/5
Yes, I recommend this program

BEST EXPERIENCE OF MY LIFE

This program completely exceeded my expectations. Upon arrival you automatically feel welcomed. Within little time I felt like I had known everyone my entire life and we truly did feel like a family. The staff and mentors were so kind and helpful. There was never a dull or boring moment. The food was terrific and we definitely looked forward to meal times. I learned more in the 3 weeks I was there than I have ever learned in that amount of time. I would have never been able to experience and witness the great things I did in the hospital without Gapmedics. I was nervous 3 weeks would be too long and I would get homesick, but leaving was hard because I wanted to stay in Tanzania longer and so did everyone in the program. This program is educational, fun, and so worth the cost.

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Collette
5/5
Yes, I recommend this program

Tackling Thailand

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What would you improve about this program?
Possibly more options in roommate selection.
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Chris
5/5
Yes, I recommend this program

Gap Medics Tanzania

This program was one of the most influential experiences in regards to gaining clinical experience for medical school. Gap Medics provided me a chance to see healthcare in a setting that is dramatically different from the one I've experienced back at home (United States). The surgeries that you'll see and the way that healthcare is delivered is one of the most eye-opening experiences. It is definitely a chance to step outside your comfort zone and gain insight to medicine practiced in other parts of the world. Additionally, the people that you meet in the program adds to the wonderful experience of connecting with peers from other parts of the world with radically different backgrounds.

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Amalie
5/5
Yes, I recommend this program

Gap Year in Tanzania

I spent 3 weeks at the gap medics house in Tanzania and can say with confidence that they were some of the best 3 weeks of my life. I meet amazing students from around the world and learned A LOT about medicine in the short time I spent at the hospital. The doctors were great and the Gap Medics staff was more than welcoming. The food was wonderful, orientation very thorough, always things going on (fun things!) and informative seminars. These 3 weeks helped guide me in the right direction and am now entering a physician assistant program in the Fall. Thanks Gap Medics for the amazing opportunity!

What would you improve about this program?
More swahili lessons!
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Andre
5/5
Yes, I recommend this program

Amazing experience

I have been to Thailand in 2014, and it is a truly amazing experience. Part of the reason is you don't get such opportunities to 'be a staff' in fields related to healthcare. I enjoyed everyday of the trip. Not only you are allowed to visit the deepest part of their system, also to meet some fantastic or even life long friends. The staffs were so nice and they were so helpful in everything. It is just amazing.

What would you improve about this program?
I think the Gap Medic House is a bit too far away from town and the hospitals. That's why I think we might have lost some time in travelling instead of working in the hospital or walking around Chiang Mai.
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