TESOL Certificate 2015

I have just completed the TESOL certificate course. It was by far the most economic decision I made in obtaining an accredited certificate. The course provided a lot of useful information and real world examples. I have actually printed the lessons to keep with me for future reference. I would have however, preferred much more visual aids instead of just audio and text. It would also be great to be able to reach someone by phone and/or receive more timely response by e-mail.