Studying abroad in London had long been a dream of mine, and going there with IES Abroad helped me realize that dream. They made me feel supported, even before I left home. My advisor at their Chicago office answered any question I had (they emphasized "there are no stupid questions"). The London staff was friendly and were clearly there to make sure the experience went as smoothly as possible. They helped organize doctor's appointments for me and always had someone available via their emergency phone number. The academic advisor was very helpful in answering questions about the British university system, especially about University College London, where I was directly enrolled. Direct Enrollment was a great way to be immersed in London university life and I highly recommend it!!
One major draw of IES was the field trips they organized. They were well spaced out throughout the semester and brought me to several different places in England. They were also extremely affordable, especially for what was provided: lodging for the weekend trips, dinner on some of the trips, transportation, and top-notch tour guides. This made a huge difference to me. Brighton, for example, was a fun beach town that I definitely want to visit again. If not for the IES trip, I wouldn't have thought to go, especially if I had to organize lodging. Dover was another favorite of mine. I had heard about their white cliffs, but when IES brought us to the castle, I was blown away. It is well preserved and furnished, so you really got a feel for what it would have been like centuries ago. I returned with my history-buff boyfriend when he came to visit and it was his favorite part of his trip.
I would recommend IES solely based on their field trips, so the fact everything else was so good made for an incredible experience abroad!!