SCAM

I made a plan of study with the school that I would start an HSK5 course, but when I arrived I was in an HSK4 level class. When I asked to be switched the school was finally forced to admit they have no HSK5 level class. They agreed to give me a refund, but after a week passed I didn't receive it and called the police. I'm out almost 13,000 now and I don't think I'm the first student to have a problem with them.