I only booked my UltimateOz adventure a couple of weeks before I left (I recommend booking earlier than me) but the contact with Ultimate was great, they were really helpful with my (quite vague) questions. When everything was booked up I started the rest of my preparations and the Ultimate website, blog and e-mails really helped me with sorting out what I needed to do and what I had to take with me.
When I arrived in Australia a bit delayed and got to UltimateOz HQ on the pre-arranged airport shuttle I immediately felt welcome and making friends turns out to be really easy when you travel alone, especially if you start with a group of people who are experiencing the same thing as you.
The first things you do upon arrival is installing your simcard and going to the bank. It really is nice to not have any stress or trouble getting a simcard or opening a bank account because everything is already provided for (all you need to do is leave some information on the bank site when you're still at home but it's done in a couple of minutes).
After arranging these gap-year-essentials, the fun part starts; the amazing activities! Without exaggeration, my week with UltimateOz was one of the best weeks I have ever had. I have had so many new experiences I never would have gotten without this tour, it was simply great. Before I left, I found a video on the Ultimate website and I really thought it was exaggerated, but when I experienced it myself, I thought back and realised every place I went to was as beautiful and magical as in that video.
My tour guide was Anna Gault, and she made our week so good. She was always kind and helpful, making sure everyone was having the best time. She was really funny as well (there has been no place we went to without a laugh because of Anna's talks) and took a lot of pictures to make sure we would take home loads of memories. At the end of the week, she was no longer just the tour guide, she felt more like a friend.
I'm sure I'll meet up with her and a lot of the other friends I've made in just one week again. If you're doubting about starting your gap year in Australia with UltimateOz or doubting coming to Australia at all, go for it. I came to Australia with little to no expectations, but I've already made so many friends here in just one week because of Ultimate, I cannot wait what the rest of my gap year will bring!