VolSol has truly left me in awe. The group of 8 and I enrolled two weeks before our departure to Thailand with the company and we do not regret it! The support staff, Namrata, went above and beyond to ensure that everything would be processed quick and smoothly. She even stayed in contact with me after hours due to our 12 hour time difference. Customer support and service were exceptional, she even checked in on us before, during, and after the trip.
In Thailand, we stayed with Friends of Asia in Bangkok where we taught English to a local school grades 3-6. We landed on a Thursday night and had orientation Friday - Sunday with the Friends of Asia Staff. Friends of Asia provided 24/7 staff assistance in the home the group and I stayed in. They were amazing. Joone, Mai, and Aunchaya were exceptional. They really gave us an experience only locals could give. They were always around and ready to translate for us. We had a few hospital visits, nothing serious, but if it weren’t for Mai we would not have been able to communicate with Hospital Staff. Btw, if you don’t have travellers insurance, get it NOW!
The Community Partner was not overbearing, they were all help and smile! They knew when to give us space. It came to the point where we wanted to hang out with them all the time though!!
We will certainly be back!