Expectations met and exceeded

My partner and I decided to come to China to teach English as a way to experience new cultures while also paying down a little debt we accumulated in the States. This program and Jay were instrumental every step of the way. Jay and I met in our initial interview with twelve hours' time difference between us. Regardless of the time, he was always available throughout our visa application process to answer any questions about our paperwork. Jay was just a WeChat away. He even met us the day we arrived in Shenzhen! We were tired, hungry, jet-lagged and a little bewildered. Even though we hadn't met in person yet, it was a comfort to sit down with someone we were at least a little familiar with. He helped us order our first Chinese dinner (barbecue - YUM!) and gave us advice and a few key Chinese phrases to get us through the rocky first couple of days.
Jay was a solid resource in our initial planning and preparation phases and now that we're here, we still count on him for random questions now that we've transitioned into the settling in and acclimating phases. He and his wife helped us set up our water delivery to our apartment. They just welcomed their first child, a son, not too long ago and STILL we know they will help us if we need it.
I highly recommend Jay Ahn!