The senior staff (academic/course managers and tutors) were able to offer support for a variety of issues due to their range of experiences. Course lectures were spread over a wider period than intensive one month programs which allowed more time for new information to be understood and put into practice within the classroom.
The staff were very approachable and frequently checked in with everyone on the course about day-to-day course commitments and general welfare which created a welcoming atmosphere. I felt personal problems could be frankly discussed so that solutions could be found. Some intermediary staff such as senior teachers had personality clashes with students and weren't always available for support in the school but whenever such concerns were raised, they were dealt with.
The course provided accommodation, travel and a huge amount of experience in comparison to any other 1 month TEFL course which usually provides about 10-20 hours classroom experience rather than 350+ hours. This gave me so much more confidence than other TEFL graduates seem to have after speaking to other English teachers I have since met. Due to the course length there was more opportunity for experimentation to help improve teaching skills and see the theory in practice.
Staff were always keen to recommend social activities and events whilst occasionally offering paid days out to local cities and restaurants.
CVs can be reviewed and advice given about where to look for work whilst utilising a network of schools that have previously hired graduates.
The course is tough and demanding but this definitely prepares you for your first job than rushing through a course with minimal teach experience. Teaching jobs can be very demanding so the large workload helps you to prepare for the realities of ESL employment.