Dont stand by their terms and conditions

Value: 1
Fun: 1
Staff: 1
Safety: 1
Organization: 1

Trutravels know how to pull the rug out from under you by changing their terms and conditions to suit themselves. Took our payment even asking to confirm whether coronavirus was a problem and a week later cancelled and refused to provide a refund. Original terms and conditions said we could have a refund.

Not happy with that decision or the attitude of their staff. Now we are stuck with trying to get our money back and no faith in them to provide the holiday they are promising. Really disappointing.

Would you recommend this program?
No, I would not
Year Completed