This course exceeded my expectations. Well written and presented and easily accessed via an online portal. It was very thorough and deserving of the hours it took to undertake it properly. After all, we all want to be able to make a difference and do our very best for the people we go on to teach. The response to any online ticket was prompt and good to know there were humans at the other end to assist. The examiners were thorough and provided excellent feedback; by keeping standards high, it will ensure the TEFL Academy qualification continues to be highly respected in the marketplace.