Horrible experience with an incompetent "organization"

My experience with the TEFL Academy has been horrible!! To begin with the course was extremely boring and provided zero benefit for teachers. I have around 5 years of experience teaching English to individuals of all ages and levels in multiple countries around the world, so I know what I am talking about when I criticize this absolute uselessness of the "education/information" that is provided by the TEFL Academy.
Then they are too lazy to obtain my certificate of completion that they ask me to contact TQUK, this is after one month of waiting when they "claim" time and again that certificates will be sent within two weeks. I have to contact TEFL to ask what is going on, they are not professional enough to contact me to explain that there is a delay, and then they have the nerve to tell me to sort out the problem myself.
Don't waste your time or money on this organization, there are plenty of others who I am sure are competent and do their jobs.