Be prepared

I would not complain about CIEE and never about the staff. Any problems that may be present has to do with the job opportunity you’re signing yourself up for and the staff does the best they can to help you navigate it all. But if you are not prepared yourself that’s where the trouble lies. Finding a place to live before arriving although not advised may eliminate a lot of stress factors when you first arrive. Just be sure you use a reputable site that has insurance on those kinds of things like housing anywhere.