A Truly Thoughtful and Safety-Focused Agency

Before I decided on an au pair program, I researched many agencies and websites. In the end, it was clear to me that Star Exchange is the most professional and safety-focused organization I could find.

What stood out to me right away was how honest they are. They don’t sugarcoat anything — especially when it comes to cultural differences between China and Germany. That level of transparency made me feel taken seriously and properly prepared. Another big reason I trusted them was their team in China. Many of their staff are Chinese, but they’ve lived in Germany, Austria, or the Netherlands. That means they understand both cultures really well, and as a young German, it made a huge difference. They could truly relate to how I felt and what I needed. One of the things I appreciated most was how seriously they take safety. For example, they explained in detail how traffic in big Chinese cities can be chaotic and that not everyone follows the rules. But they didn’t just mention it once — they made sure I fully understood what to expect and how to stay safe.

If you're from Germany or Europe and looking for an exchange experience in China that’s authentic but also safe and culturally aware, I can honestly recommend Star Exchange. They’re honest, experienced, and they really understand where you're coming from.