I was placed before arriving to Thailand. So I completed the shorter on line course, which was very helpful. I was collected at the airport and taken to the hotel in Bangkok
I was given great support regarding transport arrangements and travelled to the north without any problems.
Once in my placement I was contacted on a regular basis by Xplore Asia, checking I was settling in which was good, as the first few weeks are difficult, as you don't know anyone, and its great to know there is someone at the end of the phone / email in the country.
I then completed the course later in the year and had an amazing time, although I am a teacher, I did find it beneficial as teaching English as a Second Language is different from general teaching. So I was glad I did the course and made some great friends and further support from Xplore Asia
I would recommend this programme as you can always reach out if you need support and they will do their best to help you.