AT literally forgot about me
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I started my ESL career with AT, following the advice of my friends who went into a similar field.
First off, the requirements are quite clear, exactly what is needed, what needs to be notarized, etc. The agent wanted updates every week, but when I asked questions with the hope of more details I never got back more than a sentence. The agents in Korea appeared a lot more professional and helpful than the overseas agents, writing with more details and useful information. Once I got an offer everything with the Korea office went smoothly.
As for the placement, AT had little information about the school, other than it was 'one of their favorites'. The contract was very standard, and at the same time vague in some aspects. The situation upon arrival wound up being socially toxic to both myself and the coworker previously placed by AT. The school also didn't seem to have any idea what was actually happening in the school.
I received a very standard email 2 months after arrival, and beyond that nothing except junk mail from the arrival store. There isn't any additional support from AT upon arrival in Korea.
A potential replacement teacher was told by AT that they would interview with me over Skype at my 7 month mark. AT gave my personal skype without permission and didn't even inform me that I was going to talk to anyone, let alone interview.
Several teachers turned down the offer upon learning about the actual situation in the school. AT wrote to my coworkers and asked about what the school was like, and claiming that I was wrong. The coworkers confirmed what I had told the potential teachers. AT completely forgotten that they had put me into the school, and seemed to have lost my email (but still had my skype, and couldn't send me a message any other way). To this day I haven't received an email from AT since the 2 month mark in the contract that I had signed.
I finished my year, and moved on. From my experience I feel AT is very lacking in terms of knowledge about the schools that they place teachers in, and about providing support to teachers that they place overseas.
It is an adventure to go overseas. If you get a good placement with AT, more power to you. I couldn't, and in the end I was just another number to them apparently. I'd recommend looking at other recruiters.