Not trustworthy and a rip off!

Not a good program at all! Overpriced! Basic needs were not even covered. Greenheart does not follow through with what they tell you they will give you. Felt more like a workaway experience. Was not given 3 meals a day and hot water did not work properly in homestay. None of the money goes to the host families so the organization overcharges volunteers and pockets the money. Organization does not reply to emails in a timely manner and when complaints are brought up, nothing is done about it. Local support is very poor. Very bad experience overall. Felt ripped off.
I did not receive "Three home-cooked meals a day for duration of program" that I was supposed to receive for the whole duration of my stay.
I definitely did not get the support I needed from the local staff for the $500 they received from me. The least they could have done for me was tell me to book my train ticket earlier before I arrived because I had to pay 100 euro for a train ticket that would normally cost 15-30 euro if I had booked it at least a week in advance.
The hot water did not work in the washroom they had given me to use. It would only work for about 10 minutes and then would completely stop. Therefore, I was only able to shower once a week! This should have been checked for the $500 I paid for the "Host family search, screening, and placement process" and the "background check".
I also do not understand why I had to pay $100 for the "Comprehensive medical/accident insurance" when all that was done was the registration for this. Moreover, I had my own medical insurance so this should have been optional.
I also did not even receive the package that I was supposed to receive via mail form Greenheart.