Unhelpful

I took the Online course without the need of a tutor. Unfortunately I would not advise this course or company to others. The course information given was far too simple and vague. So simple you are able to pass the tests with no problem but so vague that it doesn’t give you detailed information needed to write proper lesson plans or to really teach in a class room. When I reached several questions that clearly had errors or where to vague to understand, I reached out to the company for answers and was only told to pay for a tutor. Once I arrived to the lesson plan final I wrote one based off of the information provided to me through the course. Unfortunately I was told that it was wrong and to do it over. Needless to say I stressed and stressed about with no real help or clear guidance from the company. With the help of a friend who has been teacher for year abroad, she taught me to write a proper lesson plan. I was granted a certificate but the last letter of my name was spelled wrong. I ask for the correction and was told I would have to pay $25 - $85 dollars to have it corrected with a “it’s not my job” type of attitude and policy. “We don’t crossed check names.” Thank for the poor customer service. The price was the cheapest was the course was the cheapest at the time so I signed up. Now I see why it’s cheap. Definitely a disgusting, discouraged and angry customer.