review

The recruitment process was smooth, I was interviewed by a friendly lady who gave me an overview of what to expect. The training was very comprehensive and equipped teachers with all the necessary information on how to succeed during the program. However, I felt there could have been improvements in many areas. One of which is clear and precise communication particularly in regards to meeting times! I only became aware of the exact time I was to meet the Anglo team in Poland whilst completing my training only 2 weeks before. By then I had already booked my flight weeks before which meant that I missed the scheduled tour in Krakow. There also needs to be improvements in the level of care given to teachers. There needs to be more proactivity in ensuring the overall well being of teachers prior to and during the program. Questions should be answered more promptly and with greater detail. The staff needs to be more willing to assist teachers when further assistance is required. The customer service team should work on delivering a bespoke experience for each an every teacher.