Good people needs better organization

Ratings
Overall
4
Growth: 4
Support: 3
Fun: 4
Housing: 4
Safety: 4
Review

My 16 year old daughter had a very good time socially with her peers —this was the “growing edge” for her on this trip— and she enjoyed the outings and teaching of the guides, history being her favorite subject. However, a serious regret was missing both the tour of Versailles Palace and the Gardens of Versailles, due to poor leadership/management with the Versailles tickets and incorrect timing of entry with lunch. Also the whole group completely missed the train to Cologne the next day and had to sit on the ground in the Paris train station waiting for the next train— five hours!—and so miss a half day of touring in Cologne—. These were significant disappointments ... Also, providing well for vegetarians’ meals should be required. My daughter ate a lot of French fries for dinner.

Would you recommend this program?
Yes, I would
Year Completed
2019
Private Note to Provider (optional)
My daughter was left behind at one of the museums in Berlin, after she was told she was free to roam alone in the museum if she checked back in with the guides before leaving with a buddy. When she checked back in as told, she learned the guides and rest of the group had all left to go back to the hotel— without her. She had not checked in to leave yet, and she was not on the guides’ list, but they had left the museum without her. The guide called an Uber for her and she Ubered back to the hotel alone. My daughter was shocked, but didn’t want to complain. Leaving my daughter behind and alone was irresponsible and indicative of poor leadership on the part of the guides.