Give it a try!

I have been in China for over five years, and for more than five years, I have attempted to learn Mandarin. During my time in Shanghai, I have tried countless tutors to apps and other language centers. I had all but given up hope that I would find an approach that worked for me, then a friend referred me to Silk mandarin.

For me, What sets Silk apart from a sea of money-hungry Chinese language training centers is their passion. From the moment you step through the door, you will be by a wave of warmth, caring, and sincerity. Before joining Silk, I had become burnt out and demotivated from my previous experience at my last Chinese language school. So many of the other programs in Shanghai advertise high tech resources and unrealistic results; this is not the case at Silk. I also found that the course consultants at other centers only care if you make it to the class, not about your actual goals. The point that makes Silk Mandarin tower above the rest is their genuine care. My course consultant Lina has taken such good care of me from the word go. I will be the first to admit; I am not an easy customer to please. Coming from a high stakes sales background, I am never shy when it comes to pushing for what I want or deserve. With Lina, the whole process was clear, consistent, and straightforward. She went above and beyond to make sure that I was satisfied with every aspect of my investment.

Another point that stood out to me about Silk was their teacher and staff retention. The majority of their team has worked in the center for over two years. Having worked in management for an English training center, I can speak firsthand to the difference that retaining teachers and staff makes to the learner experience. No matter the language or the business, you can always tell the quality of the product and the culture based on their ability to maintain their staff and their customer base.

They say that a great team starts with a great leader and I couldn’t agree more! The center director Liwen is a shining example of a leader who cares deeply for her team and her students. After speaking with her in detail about my goals and ambitions, We made a personalized study plan to ensure that I reached my full potential. She also took a personal interest in me as a student to ensure that I was matched with the correct teacher to ensure a cohesive learning experience. Her work ethic shines through in her staff and study material. I could not be happier with my decision to join Silk Mandarin and am excited to see the progress I can make!