Greenheart Travel WON'T support you!

Ratings
Overall
2
Benefits: 4
Support: 1
Fun: 4
Facilities: 2
Safety: 4
Review

I experienced a misunderstanding between myself and XploreAsia during the placement portion of my TESOL course. Instead of supporting me and seeking resolution the Senior Program Manager at Greenheart Travel sent me an aggressive email in an attempt to put me in my place. This made my placement process even more difficult while navigating culture differences.

I paid a premium to work with Greenheart Travel again and expected a higher level of support while aboard. It was only after a string of emails with the Director of Greenheart Travel that any wrong doing was admitted.

I would recommend saving your money and going with a cheaper organization that might offer better support and act more professional towards participants.

Would you recommend this program?
No, I would not
Year Completed
2019
Private Note to Provider (optional)
I am disheartened over how Greenheart Travel failed to support me and failed to admit fault after I sought resolution. I hope you can make some changes in your organization so this does not happen to any participants in the future.