Unfortunate experience

I believe that the trip was very terribly advertised and did not provide what was promised. Numerous times, I asked if it would be a cultural experience, where we would meet students in school from foreign countries, as well as learn to speak Spanish. Yes, for those that know Spanish and have family in Spain, then they just paid for a trip to encourage their learning. However, students who have very basic knowledge of Spanish are NOT taken care of. I asked many times to be placed into a Spanish family that understood at least some English. When I arrived, my family spoke no English at all past "Hello" and learning Spanish became quite impossible. Emphasis was given to the Spanish speaking children and it discouraged other students from learning since they were beginners. I am completely discouraged from this and all other ISA programs. ISA programs are expensive and are not worth it. I am currently studying at a European University through a European program and not only is the price practically 3 times cheaper, it is much more accommodating.