Mistaken and Cheated

I came to Shanghai with high expectations, excitement, and a huge desire to explore and learn about the world's next superpower. TEAN seemingly offered to help me deal with all the necessities. At least that was what they advertised. Through reviews and promises to deliver I finally chose TEAN to help me take care of the stress of moving to a new country for 10 weeks. However, things start to look suspicious after the initial deposit. No communication was issued for a good amount of time after I was forced to dropped a few hundreds dollars. TEAN withheld information regarding the program until the last minute forcing me to fork out more cash to pay for my plane ticket as well as my visa. The stress of finals and the dire shortage of time regarding my visa made the trip so much more stressful than I expected already. I came to China without any basic knowledge of Chinese, thus, I needed TEAN to do their job of getting me settled in. TEAN utterly failed at this aspect. We were all promised to have an airport pick-up service to drop us off at our dorm, despite this promise, only a few students were actually lucky enough received this promise. Needless to say, I was not one of them. With my non-exisistance knowledge of Chinese and the cab drivers with their non-exisistance knowledge of English, I was utterly overcharged for a 40 minute ride. Unfortunately, that was only the beginning . Fudan, one of the top universities of China did not have English speaking individuals at their "international" students dorm. Because I did not understand what dorm personal were trying to tell me, they basically yelled at me until I found a fellow student to help translate. So much for TEAN's help when I have to find a random student to help. Fortunately, I did not run into many issues the first five weeks of class with the exception of my room key being deactivated for no reason and the constant lost of electricity (this was inconvenience when I have to sleep through the hottest nights in Shanghai). TEAN inability to be organized as well as their inability to deliver unfolded during the second five weeks of class. First, we moved from our dorms into apartments. Since my roommates and I didn't complain and caused a ruckus regarding our room assignment, we were placed in a sub-par apartment. They basically bullied us into a place that was cheaper than the others because it seemed like we would take it with no complaint. We had no microwave, a broken ac, no cooking utensils, broken lights in various areas, and no beddings. To add salt to the wound, classes for the second half of program has already started. We came to class a week late. Throughout the second part of the program TEAN students had to play catch-up in a more difficult language program. This was unacceptable. TEAN promised an immense amount of things, yet, was unable to deliver. Beyond school and the apartment was the issue of my visa. TEAN's director DID NOT warn us that some of us might encounter the issue of our visa not being issue for the correct amount of days. We did not receive both acceptance letters for the two programs we were enrolled in, thus, was unable to get our visa for the right amount of days. The solution? I had to hand over another $200 for an "extension" of eight days in Shanghai. Making the total cost of my visa nearing $400. Please don't make the same mistake I did with TEAN. Find another program.