9/10-10/10

The TEFL Masters course is everything it promised to be: it's well-organised and it's clearly written by professionals, because there is just so much pedagogical knowledge. They have so many useful activities to make you really think about what you've read and listened to, and it gets your mind into how you might actually need to use the information. For me, this is where the course really matched its claims. I was expecting to just watch a few videos and read a pile of text, but they balance those things with using engaging assessments well. There are quite a few quiz questions on top of the situational tasks, so you have to either know the content well or have another page open with the course notes! I can't remember how many demo videos there are, but there are quite a few, and they're very good for seeing the concepts visually being done by people who make it look pretty easy (maybe too easy that it lures you into a false sense of security?!).

While the course is excellent, I'd like to see a few improvements. First up, there needs to be a clearer overview of what each course gives you - there are quite a few course options, some with assignments, some with a practical (?), and it was a bit dense trying to find what I needed to know to make my decision. Customer service was very good, but having a chatbot or just a broader collection of questions in their faq would be much more convenient. Another thing is once you finish, they do have links for jobs and some resources, but these should be openly available or even provided at the end when you get your certificate. Really, for the $50 that you pay, these things are a bit like complaining about a dirty spoon when you're only eating a main course, but we all have expectations, and there were another few small things they can definitely improve on.