Professional Service

I was looking for a program that would allow my son to achieve fast learning in a comfortable environment. This is first time he's been travelling on his own, so comfort was a big factor. I was very pleased with the way the staff answered all of my questions in my emails within a few days at most. I had a lot of questions, and each was answered in a professional, timely way. I think the service is professional, timely and safe. I was really reassured to be able to actually talk to the staff over the phone, since emails only go far in satisfying a customer. I felt more confident about choosing Next step China when I could actually hear the voice of those who would be talking to my son for his 3- month stay.