As I write this, I am in utter shock. I do not have words to express at full capacity just how despicable of a company this. I was told by a former Top Israel Interns participant to have everything in writing and to not trust the director of the program under any circumstances. The director of Top Israel Interns, will lie about anything and she will go through GREAT lengths to cover her lies. Sadly, I did not listen to this advice and I really wish that I had.
We had so many problems with this program, especially regarding money, it is not even funny. There was a participant who was an endangerment to himself and others on the program and was allowed to continue the program despite how traumatized we all were.
We went on a dangerous hike and when a participant got hurt not only did they not know how to get help, but they told us we had to CARRY HER off a mountain.
When asked to contact our lawyers, parents, masa leadership, etc. the director just doesn't respond for months and then claims "she was waiting on a response."
I was asked to sign a contract regarding my scholarship. When her new employee incorrectly processed my scholarship, the director tried to cover it up and then come after me for the remainder of the chargers. In front of her former employee, the director, promised me the scholarship would cover the full amount and then I would be refunded for everything I paid into the program at the end. The director went through get lengths to cover this up, but after I received confirmation that the wrong scholarship was processed, I was given a refund for the scholarship.
After the program, I left a review on another website, stating that masa has less expensive programs that offer the same quality experience and better. I made no mention of my personal experience or the reason for my distaste for the program itself.
The director responded to one of the other reviewers stating that I was out to get Top Israel Interns and that I was out to get them and defame them based on my own personal vendetta.
And then the director of the program then tried to demand money from my sister stating that this is what I owed the company in charges.
When I responded asking how she had the nerve to write such a letter after months of not speaking to me and how could even be possible to owe them money when THEY REFUNDED ME ... She bold faced denied having refunded me the money. When I showed her my bank statements stating that she did in fact refund me, in less than 24 hours she had her bank reverse the charges causing my bank account to over draft big big time. And then she denied doing this stating that "my bank made a mistake."
I'm so just dumbfounded and in shock. This is like 1920's Italian mobster, keep quiet or you'll end up with a dead fish on your front door stuff. This is just so extreme and so awful. I cannot even express how much I regret having any dealings with them after having been warned of the consequences.