What is your favorite travel memory?
It has to be visiting Fukuoka, Japan in 2006. I was blown away by the urban design and architecture. Not only that, but the palm trees, the ocean breeze and the baking sun really made me feel like I was on a TV show based in Miami, Florida. I loved just walking around and people watching (the men in suits and the women with beautiful blush on their cheeks). I wanted to soak in as much of that world as possible. I just loved seeing how their society operates.
What unique qualities does your company possess?
I feel that my company really cares about our au pairs and host families. What I mean is, we give them 24 hour support. We're there for any concerns or questions they may have.
We pay special attention to helping the new au pairs become comfortable in their new environment. We know this country and culture and realize that it can be very different from the au pair's home country.
We show our au pairs how to meet their day to day needs and enjoy their life here in Shanghai, China.
Which destination is most underrated?
Busan, Korea is underrated. It's a beautiful paradise. You have the ocean, beaches, mountains, exciting nightlife and the comforts of a well-developed city. All of these things are easily accessible and close to you wherever you are in Busan. The seafood is something to try. The residents have a tradition of eating fresh seafood right next to the seaside, where cooks prepare the food on sight. They have tables, chairs and tents set up for you, and the scenery is incredible. You have to try it.
What do you believe to be the biggest factor in being a successful company?
The biggest factor in being a successful company is providing a quality product or service that people want or need. Beyond that, it's doing the work to make sure people know about your product or service. Providing quality is really the most important factor. People can respect, trust and appreciate quality, when it comes from services and/or employees.
How have you changed/grown since working for your current company?
I've really started to understand the importance of providing accurate and detailed information relevant to the questions that are asked by both potential recruits and management. If people are to trust and respect you and your company, you need to provide this. I've also become more of an information seeker and networker. I act in these roles to discover new opportunities and help the company grow.