LSF Montpellier: Learn French in the South of France
- France
- Montpellier
About Program
LSF Montpellier offers French language courses for all levels, from complete beginner to advanced, and provide a friendly, relaxed and engaging class atmosphere. Our courses are for both short-term and long-term stays, and are taught by well-qualified native French speakers. Students enjoy small class sizes, and can opt to enjoy a complete language immersion experience by staying with one of our carefully selected accommodation options.
We offer Standard (20 group lessons/week), Intensive (26 or 30 group lessons/week), and Combination French language courses, as well as exam preparation courses (DELF / DALF, A-levels, etc.). We also offer combination French language and cooking classes (which include 8 cooking classes added on to a language course).
Response from
Dear Antonio,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience at LSF did not meet your expectations, and we appreciate your candidness. We take your concerns very seriously and would like to address the points you've raised.
Regarding the accommodation, we understand your frustration and the discomfort you experienced. About the studio you rented, it was indeed communicated during your initial booking that the studio did not have air conditioning. However, we regret the misunderstanding about the washing machine, that was we tried to offer alternative solutions, including refunding the cost of the launderette. We understand this situation was far from ideal and are sorry it caused you distress.
Then, we acknowledge the issue with the class size and sincerely apologize for the discrepancy between what was advertised on our website and what you experienced. However, our general terms and conditions have always been clear and in line with the reality of our offer. To address your concerns, we offered 2 private classes as a gesture of goodwill, and we regret that this did not fully resolve the situation for you.
From the beginning, we have always responded to your concerns by offering alternative solutions to make your stay better. We are really sorry to hear that it did not fully satisfy you!
We wish you all the best!
The LSF Team.