During the December graduation celebration, I experienced sexual and racial harassment from fellow participants. Unbeknownst to me at the time, issues had already been occurring prior to the event, including gossip, slut-shaming, and the program-recommended homestay host sharing my personal whereabouts with my primary harasser without my knowledge or consent. I made multiple attempts to resolve my concerns privately, including providing detailed accounts of the nature of the harassment and the three individuals involved. Despite those efforts, one of my primary concerns remains unaddressed. I am reinstating my original review after previously removing it in good faith following private outreach from Costa Rica TEFL.
I’ve lost trust in this program because it continues publicly promoting someone I identified as having played a role in my harassment, despite knowing my concerns. My issue was never personal friendships, but rather the organization’s decision to continue featuring this person. I explained why this was deeply troubling to me, letting them know several times that the people an organization chooses to feature publicly communicate who represents that organization, whose presence is valued, and who is given the benefit of the doubt and grace. Yet the content that prompted my original review in the first place remains available. In addition, this individual appears in other videos, one of which is pinned.
I was told Costa Rica TEFL took steps in response to my harassment, including updating its Code of Conduct and privacy procedures. I appreciate those efforts, but they are difficult to reconcile with its continued promotion of someone they are well aware is tied to my harassment. I was also told the program now discourages “personal” relationships during the course, likely due to the role it played in my own harassment. I find this interesting because preventing harassment should focus on addressing harmful behavior early on and holding people accountable, rather than suggesting students can avoid harassment by avoiding relationships. Another participant reportedly raised concerns about my primary harasser and later told me staff allegedly said, “no one at Costa Rica TEFL likes them anyway.”
Based on my experience, I no longer trust Costa Rica TEFL to consistently demonstrate the allyship I expected as a Black woman, particularly when doing so may conflict with their personal friendships, popularity, or professional connections within its community. I gave the program the benefit of the doubt and removed my original review. Ultimately, I feel the program failed me by allowing the individual I identified as the primary source of the harassment to behave unhinged throughout the duration of the program and again in how my concerns about the harassment were addressed afterward, with its continued promotion of someone I believe played a role in what happened that evening.
An inclusive program should not be judged only by the positive experiences of the majority. It should also be judged by how it responds when a student reports serious harm. I expected more from an organization that promotes supporting women and cultural sensitivity. I am sharing my experience again so prospective students can make an informed decision. I sincerely hope Costa Rica TEFL does better for future students.
I no longer wish to engage further with Costa Rica TEFL, as I clearly explained my concerns in great detail. I do not need or want well wishes from Costa Rica TEFL, and I will not be using their TEFL certificate because I no longer want to be associated with a program I do not trust. I also found it concerning that Costa Rica TEFL provided students with assistance during our final exams, as though we were not capable of completing the assessments independently. I was told by the CEO that they are apparently "no longer giving students suggestions on corrections during the assessment." I hope that is the case moving forward. I am asking that Costa Rica TEFL remove any photos or videos of me from its social media pages, including group photos or videos in which I appear with other individuals. I have included screenshots of my original review and the program's response to that review for context.